Zappos sells shoes online in a vast amount and they are often praised for their excellent customer service. How do they achieve such a stunning workforce? They pay new employees to quit and eliminate the threat of employees sabotaging the quality of the brand for those who do not really want to be part of the Zappos family. As the company grows, so does the incentive to quit, ensuring the quality of employees remains true to their needs.
http://discussionleader.hbsp.com/taylor/2008/05/wy_zappos_pays_new_employees_t.html
http://discussionleader.hbsp.com/taylor/2008/05/wy_zappos_pays_new_employees_t.html
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